Specialist knowledge in a nutshell: Our experts convey their know-how in a clear, comprehensible and practically oriented manner. This enables you to achieve your personal learning goals rapidly and apply your new expertise straight away.

  • Best of knowledge
  • Professionally
  • Best practis orientated
  • Quarantee of quality

Best Practice by professionals for professionals


Our concept is based around Best Practice and is independent of technical solutions. Complemented by processes and concepts by Cobit, as well as quality and measurement methods by Six Sigma, Best Practice can be enhanced to Best of Breed. Our product training imparts usable specialist knowledge through tried experts. Currently, we and our partners are carrying out the following training sessions:



Are you looking for guaranteed transparency, efficiency and quality in all aspects of your IT operations? 4-tune offers the right training. The emphasis is on the logical and comprehensible processing of the material by our experts, in close consultation with you. The alignment of a business according to ITIL service management enables you to conceive and implement processes and responsibilities in accordance with the agreed service outputs.



We can train you in all aspects of service management according to the de facto ITIL industry standard and introduce you to BS 15000, ITIL-CobiT process mapping and Six Sigma’s quality and measurement methods. To do this, we place our faith in experts with many years’ experience and holistic knowledge. Keeping training groups small will enable you to achieve your learning goal quickly and efficiently.



Apart from standard courses, we can provide business-specific courses tailored to your individual needs. Course content, timings, dates and duration are all up to you. In this way we help you to consolidate your learning and implement it successfully. We tailor service management training to your individual needs. Apart from theoretical knowledge, our experts share practical experiences and suggestions for implementation which we have already successfully applied with other clients. Courses are held either on your premises or at our training centre. Afterwards, our experts are happy to answer any questions.